Privacy Policy

1. Introduction

Welcome to ChargePlus LLC ("we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Personal Information: When you sign up for our services or contact us, we may collect personal information such as your name, phone number, email address, and home address.
• Service Information: Details about the services you request, including the type of handyman services or appliance installations.
• Communication Data: Records of your communications with us, including SMS messages, emails, and phone calls.
• Technical Data: Information about your device, browser, and usage patterns when you visit our website.

3. How We Use Your Information

• To Provide Services: We use your information to schedule, manage, and deliver handyman and appliance installation services.
• Communication: To send you updates, confirmations, and important notifications via SMS or email.
• Customer Support: To respond to your inquiries and provide customer support.
• Improvement: To improve our website, services, and customer experience.
• Legal Obligations: To comply with legal requirements and protect our legal rights.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
• Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

5. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to certain processing activities or request the restriction of processing. To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the changes take effect signifies your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@thechargeplus.com
• Phone:  (214) 775-0805